Articles by

Maplewave Company

Edition #20: Telco Contract Management in 2024: Four Key Trends You Can't Miss

May 7, 2024

Telcos are under enormous pressure to remain competitive while being cost-efficient, innovative, and sustainable. Digital contract management is smart, customer-friendly, fast, and secure - and we can't recommend it enough. In this article, we will explore four key digital contract trends in the telco industry that you must leverage in 2024 and what they mean for your business.

Edition #17: 2023 Year in Review: TLDR Edition

Newsletter

January 2, 2024

Can you believe 2023 is almost over? If you’re someone who’s in a hurry, here is a quick summary of our Telco Talk editions from the past year.

Curious About Sustainable Telcos? Here Are The 8 Companies Paving The Way

Thought-Leadership

June 27, 2023

After years of inaction, it finally feels like the sustainability movement is gaining some momentum. While scientists have been leading conversations about climate change and resource depletion for decades, it’s only in the last few years that sustainability has started breaking into business conversations and influencing strategies.

Edition #5: 2023 Predictions: What Our Leaders Say Will Drive Success Next Year

Newsletter

June 27, 2023

We sat down with Maplewave’s thought leaders, Adam Baggs, Will Gibson, Grant Carstensen, and Bradley Lapin to get their thoughts on how the telco industry fared in 2022 and what’s in store for 2023.

Self-Service in Telecoms

Thought-Leadership

August 9, 2021

Everything you’ve ever wanted to know about telecom self-service, in one place. In this blog, we’ve compiled several resources that give the inside scoop on how telcos can create a great self-service experience.

5 Companies Who Are Doing Self-Service Right

Thought-Leadership

August 9, 2021

Self-service options are the retail experiences of the future. In this blog, we examine 5 great examples of self-service, and the lessons that telcos can take from them.