Edition #44: 6 NLP Principles Every Telco Salesperson Should Know (But Almost None Are Taught)
f you’ve missed NLP totally - it is the study of how people think, communicate, and make decisions. In business, it helps salespeople build rapport, ask better questions, and influence outcomes. By understanding behaviour and language patterns, NLP enables more effective conversations, stronger trust, and higher conversion in complex, customer-led sales environments.
