News.

Maplewave and Hawaiian Telcom Unveil New Fioptics Experience Store at Ka Makana Aliʻi

Maplewave is proud to announce the opening of the new Fioptics by Hawaiian Telcom retail store at Ka Makana Aliʻi Shopping Center in Kapolei, Hawaiʻi. The project, led by Maplewave consultant and retail expert Will Gibson, brings together Maplewave’s telecom retail expertise and Hawaiian Telcom’s market-leading fiber network to create a functional, journey-based store that reflects the natural beauty and culture of Hawaiʻi.

Maplewave Unveils New Self-Service Contract Features for Paperless Solution

Maplewave is excited to announce a powerful new feature set for their Paperless digital contract solution. New self-service features allow users to quickly upload, configure, and prepare any document for signing, giving incredible flexibility.

Maplewave successfully deploys to Kenya’s Safaricom

Maplewave has successfully deployed our Point of Sale (desktop and mobile) and reporting solutions to 50 Safaricom locations in Kenya.

Progresif Debuts New Experience Store

Maplewave client, Progresif, unveils its new experience store in Brunei.

Maplewave Expands Into Middle East With Mobily Deal

Maplewave is excited to announce we have officially signed a “Heads of Term” agreement with CSG to provide our services to Etihad Etisalat (Mobily) in Saudi Arabia.

Maplewave To Address Telco's Omnichannel Problem at Total Telecom Congress

Richard Stirling, Houda El Khayati, Will Gibson from Maplewave at Total Telecoms Conference September 2019

Maplewave Prepares Telcos for Next-Gen Customers at Singapore's CEM Summit

Maplewave will attend the 2019 CEM Telecoms World Summit, held on April 25-26th in Singapore.

News Release: Dartmouth company developing software to transform telecommunications

ACOA awards Maplewave $3.5 million to promote innovation and exporting.

Ditching Swag and Facilitating Change

Maplewave will be attending Total Telecom Congress (TTC) from October 30-31 in London, UK. At most conferences, companies shower attendees with branded-gadgets in the hopes of being remembered after the conference is over. Maplewave has taken this opportunity to do something more meaningful; instead of handing-out swag, Maplewave will collect business cards in support of a great cause.

A Club for the Cubs

Dino Bagattin is raising a new, fierce group of cubs at The Lions Den. In July 2018, Maplewave and Bradian Logistics were approached by Dino Bagattin, who presented the unique opportunity to sponsor Development and Bully-proof classes aimed at building morale and promoting physical activity in children.

Mobile Becomes Key Driver for Telkom

Maplewave client, Telkom, enjoys robust mobile business growth.

Maplewave Receives International Workplace Award

In recognition of its efforts to create a healthy, high-performing work environment, Maplewave will receive the American Psychological Association’s (APA) 2018 Psychologically Healthy Workplace Award at a ceremony in Washington, D.C. on March 22nd, 2018.

The New Face of Telco Retail

After nearly 30 years, the name Master Merchant Systems fades into retail history. On February 22nd, 2018, MMS revealed their new name: Maplewave is the premier provider of software and retail optimization services for the telecommunications (telco) industry.

Deloitte UK Retail Trends 2018

Maplewave is going to MWC!

The GSMA Mobile World Congress in Barcelona is the biggest and greatest celebration of all things Telco on the planet. MWC features prominent executives representing mobile operators, device manufacturers, technology providers, vendors and content owners from across the world!

Maplewave International - Botswana Training

This week, the Maplewave International team is conducting a week-long training event with one of our clients in Gaborone, Botswana. This is in preparation for the Maplewave Transact Go Live that is scheduled for March 2nd, 2018.

Maplewave Helps a Local Children's Charity in Halifax

Maplewave recently donated 3 complete PC packages to Chisholm Services for Children over in Halifax. Chisholm Services for Children is the only non-profit organization in Central Nova Scotia offering a long-term care program, which specializes in early intervention.