Privacy Policy.

Our Privacy Commitment.

Maplewave protects the privacy of personal information that it collects, uses, and discloses. Our privacy commitment is based on the ten principles of the Canadian Standards Association Model Code for the Protection of Personal Information. In this commitment, “personal information” means information about an identifiable individual but does not include business contact information.

Maplewave often acts as a repository for information of its corporate customers. For personal information that we hold as a service provider to our customer will be exclusively governed by the privacy policies of that customer. This policy only governs personal information collected by Maplewave for Maplewave’s own use.

Maplewave is responsible for personal information under its control. As part of this accountability, Maplewave has designated its Privacy Administrator to be responsible for Maplewave’s compliance with this policy and applicable legislation. Any inquiry or complaint related to the Maplewave’s privacy practices may be directed to our Privacy Administrator, whose contact details are below:

‍Privacy Officer
Maplewave
238 Brownlow Avenue,
Unit #320
Dartmouth, Nova Scotia Canada
B3B 1Y2

At the time that any personal information is collected, Maplewave will inform the individual concerned of the purposes for which the information is being collected, unless such purposes are reasonably obvious to the individual concerned. Depending upon the circumstances of the collection, this information may be provided orally or in writing.

Maplewave will seek the consent of the individual concerned for any use or disclosure of personal information. Maplewave will not use personal information for secondary or marketing purposes without explicit consent. There are extraordinary circumstances where, under law, we can dispense with the usual requirements for consent.

Maplewave will not collect any personal information that is not reasonably necessary for the legitimate purposes that we have identified and for which consent has been obtained. Maplewave will only use, disclose, or retain personal information for the legitimate purposes identified to the individual and for which consent has been obtained. Personal information shall be retained only as long as necessary for the fulfillment of those purposes, except where a longer retention period is required by law.

Maplewave protects all personal information in its custody with safeguards appropriate to the sensitivity of the information.

Individuals may request to have access to their personal information by making a request in writing to the privacy officer.  If your personal information is inaccurate, please let us know and we will update our records if appropriate.  

‍How Our Website Collects and Protects Personal Information
Our website server software logs IP addresses to help diagnose problems with our server and to administer our web site. IP addresses are logged to track a user’s session. This gives Maplewave an idea of which parts of our site users are visiting, providing us with information about how the site is of value to our users. We do not link IP addresses to anything personally identifiable. This means that a user’s session will be tracked, but the user will be anonymous.

Our website uses [per-session/persistent] cookies. Cookies are small text files that are placed on your computer by our website server software to assist us in understanding how you use the website. Cookies are sometimes used to help us save your preferences so that you will not have to input data a number of times. Using cookies, we can understand how a visitor uses our website, but the user will always be anonymous. Cookies are not required for the proper use of this website.

[Per-session cookies are used to store technical information only within a session particular visit. These cookies are on your computer only while you are visiting our website and are deleted from the cache when the user closes the session. Per-session cookies are frequently used by websites using content management systems to store session information as the user navigates to multiple pages in a site.]