Digital telco solutions, like self-care apps and kiosks, let customers manage their services and pay bills without setting foot in a store, or talking to another person.
Watch Maplewave’s VP of Marketing & Sales, Will Gibson, present at CEM’s 2022 event in London, UK. In this new keynote, Will discusses the new pressures that have emerged out of the pandemic; how telcos can “do more with less” and reduce their expenses while still delivering great customer experiences; and what the re-imagined retail store looks like and how to bring it to life.
The re-imagined telco store uses smart design and technology to give customers a memorable and efficient experience.