Nothing is sacred except doing the right thing. That's what we do at Maplewave. And we've been doing it for nearly 30 years. It's not easy, and sometimes it can get messy. But in the end, we get it done for the benefit of our clients and our people.
The pace of change in the telco industry is crazy right now. Coming out of the pandemic, the demand for digital shopping has exploded. Customers still want to shop in-store, but these physical locations are getting more and more expensive to operate. How can telcos afford to invest in digital shopping options and maintain their retail estate? Can customers really have it all? Yes – if we re-imagine what our telco stores looks like.