What Digital Transformation Means for Telcos

If you asked five telcos what digital transformation means, you would get five different answers. What everyone can agree on though is that digital transformation is one of the most important topics in telco today. With implications for customer experience, solution architecture and internal culture, digital transformation is the first step toward a modern telco environment. Maplewave's VP of Digital Transformation, Grant Carstensen, discusses the many elements of digital transformation, and how it's necessary for success.