Digital telco solutions, like self-care apps, let customers pre-order devices and out-of-stock items without setting foot in a store, or talking to another person.
Are you just capturing signatures with your digital contract solution? You’re missing out. The best solutions can also digitize every type of form, including porting requests, device financing documents, float reports, and retail store checklists. Just think of how much you’ll save when you completely remove paper from your retail environment!
Third-party channels give your telco customers many more opportunities to buy your products and services, but they can also be difficult to control. In this video, Will Gibson talks about how a dedicated indirect sales app can overcome indirect channel pain points to improve the customer experience and give telcos control and visibility over these channels. By investing in a solution that’s been specifically built for the different types of indirect sales, telcos can easily overcome channel pitfalls and dramatically improve profitability and efficiency!
What if a new phone and postpaid plan took just 5 minutes to buy? In this short animated story, see how Maplewave’s telco POS helps staff complete activations, contracts, and payments faster than ever. Marta walks in on her lunch break — and walks out minutes later with a new phone in hand.