Articles by

Maplewave Company

The Do’s and Don’ts of Telecom Self-Service Solutions

May 21, 2021

Self-service channels have become a huge opportunity for telecoms amid the pandemic! Here’s our list of do’s and don’ts for including these solutions in your channel strategy.

Part 2: A Supply Chain Q&A with Maplewave’s SVP of Global Development

All-Blogs

April 9, 2021

In Part 2, we’ve posed 4 more questions regarding supply chain resilience, the impact of COVID-19, and what the future looks like to Brad Lapin, SVP of Global Business Development at Maplewave. ‍

5 Companies Who are Using Personalization to Change Retail Forever

March 11, 2026

As Gen Z and Alpha enter the market, they are revolutionizing everything. This is especially apparent when it comes to their desire for personalization.

6 Things Your Telco Staff Must Do to Enable Incredible Customer Experiences

April 9, 2021

Unlock the barriers holding back your salespeople from reaching their full potential by ensuring they can accomplish these 6 things.

The Top Six Ways Telcos Let Their Customers Down

October 11, 2023

Retail can no longer be transaction-focused. Telco retailers need to create engaging, efficient and meaningful experiences with customers in every channel.

The 3 Tools Your Telco Salespeople Need to Be Successful

April 9, 2021

Few people would be successful in their jobs if they didn’t have the tools they needed to perform. And the telco retail environment is no exception.