Articles by 

Maplewave Company

Edition #48: How To Unlock AI’s Power - You're Closer Than You Think

In this edition of Telco Talk, we'll examine how transformative AI can be for telcos today, as well as lay out a practical, low-risk roadmap for successfully introducing it to your organization.

Edition #47: How to Scale Beyond “Hero Mode” with Managed Services

In this edition of Telco Talk, we’ll examine the signals that your core operations, change management and continuous improvement functions may be stuck in “crisis mode” - and why a partner model is the key to reclaiming your team's strategic focus.

Edition#46: In 2028, Will Your Best Store Manager Be Human?

In this edition of Telco Talk, we’ll dive into the implications of MCP, what AI Retail Operations look like, and how telco leaders must prepare for this transformational change.

Edition #42: Should E-Signatures & SaaS Divorce in 2026? Maplewave Says Yes

Maplewave’s CEO, Adam Baggs, explains why now is the perfect time to go all in on unlimited licenses.

Edition #39: Top 7 Inventory Problems Telcos Are Facing In 2025

In this edition of Telco Talk, we break down the most common inventory challenges facing telco retailers in 2025 and highlight practical ways to regain control, maximize sales, and keep customers coming back.

Edition #37: Top 10 Things To Invest In As You Determine Your 2026 Budget

In this edition of Telco Talk, we’ve outlined 10 priorities you should consider for next year. We’ve broken these into three buckets: Revenue Accelerators, Margin Protectors, and Strategic Bets. Think of it as a framework to balance your short-term wins with your long-term positioning. Let’s dive in!

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