Blogs.

Explore our telecom blogs for thought-provoking discussion on timely topics and industry issues.

The Top 8 Benefits of Digital Platforms

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The telco industry is rife with complex infrastructure and poor customer experiences. In his latest blog, Will Gibson explores the 8 benefits of digital platforms and how they solve telcos’ pain points.

Part 2: A Supply Chain Q&A with Maplewave’s SVP of Global Development

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In Part 2, we’ve posed 4 more questions regarding supply chain resilience, the impact of COVID-19, and what the future looks like to Brad Lapin, SVP of Global Business Development at Maplewave. ‍

Part 1: A Supply Chain Q&A with Maplewave's SVP of Global Business Development

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In this blog, we’ve posed 3 questions about supply chain partners, building stronger supply chains, and omnichannel enablement to Brad Lapin, SVP of Global Business Development at Maplewave.

The 3 Things Telcos With Limited Budgets Should Invest In

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Thanks to the chaos that is 2020, telcos are facing the challenges of having disrupted budgets, jumbled timelines, and ambiguous futures. But one thing is certain: those who adapt and are bold will come out on top.

Digital Transformation in Telco Retail

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We have compiled several articles that provide an in depth look at digital transformation, emerging technologies, the changing retail landscape, and how telcos can meet evolving customer expectations.

6 Things Your Telco Staff Must Do to Enable Incredible Customer Experiences

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Unlock the barriers holding back your salespeople from reaching their full potential by ensuring they can accomplish these 6 things.

Why Telcos Need to be Social Media Experts

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Just how important is social media to young customers? And how can telcos best leverage this new channel to reach this demographic?

How Telcos can Leverage Social Responsibility to Appeal to Young Customers

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Ignorance is not bliss. Telcos that refuse to play an active role in bettering the world aren’t going to cut it for Gen Z or Alpha.

Who is the Best Greek Telco?

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In this blog, Will Gibson analyzes the 3 competitors in the Greek telco market in comparison to each other and explores the areas they need to improve.