Blogs.

Explore our telecom blogs for thought-provoking discussion on timely topics and industry issues.

How Companies Can Support Mental Health

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We spend 35+ hours of our week at work – it’s no surprise that the environment we work in affects our mental health. Here’s what Maplewave is doing to promote

A Dream for Telco and Their Customers

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In a dream telco world, we can interact and complete transactions with telco providers anytime, anywhere, and via any medium.

Telco Retail Needs a New RoboCop

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The world is moving to a seamless, channel agnostic future. Telcos – you need a new retail approach.

Closing the Gender Gap for Female Leaders

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Failing to have women leaders is one of the biggest missed opportunities in business today – but it’s an easy problem to fix.

It's 2018...Surely You Don't Still Use Paper!

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Do you know how your customers feel about your paper contracts? As a customer myself, I HATE them. Between all the waiting and interruptions, I can confidently say paper processes are killing your customer experience.

Prepaid and Postpaid are Dead!

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We now live in a subscription economy. Amazon Dash buttons are just the start.

Good Men Aren't Hard to Find

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As we approach International Women’s Day, it feels timely to reflect a little on some of the topics near and dear to my heart when it comes to women and

Retail is Dead #notdead

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Telecom operators are in an enviable position. Going into a Telco store should be like wandering into Aladdin’s Cave…but is it?

Dating Advice for Retailers

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“People buy from people they like”. True? Absolutely!

How To Revolutionize Your Telco Training With NLP

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Telcos, I’m going to let you in on a secret that can revolutionize your retail training and drive your success to the highest level.‍ It’s Neuro-linguistic programming.